Experteer Overview
As Program Lead, you will drive the end-to-end introduction of a new CRM solution and IT service.

You’ll own the build-vs-buy decision, vendor evaluation, integration planning, and rollout governance.

The CRM will serve as the General AM revenue platform, covering reporting, forecasting, planning, and contract/demand management.

You collaborate with enterprise architecture, manage budgets and resources, and ensure on-time, on-budget delivery with compliance.

This role offers strategic impact across business and IT, shaping a key transformation project.

Compensaciones / Beneficios
• Lead the build-vs-buy decision and vendor evaluation based on capability, cost, and integration effort
• Act as Product Owner, translating Global AM needs into development/vendor requirements and prioritizing.
• Define the integration approach with existing IT services landscape and architecture implications
• Ensure seamless integration with the contract management tool for a critical linkage
• Prepare detailed rollout plans including time, cost, and resources; establish governance gates and secure approvals
• Coordinate all rollout activities and align stakeholders across business and IT




• Maintain on-time, on-budget delivery with security, governance, and change-management compliance, escalating risks as needed

Responsabilidades
• Proven track record leading end-to-end IT application/service introduction programs, ideally CRM or enterprise platforms
• Strong understanding of IT service management, integration architecture, and enterprise app landscapes
• Experience with contract management systems or heavy master data integrations is a plus
• Experience preparing business cases, cost-benefit analyses, and budget/resource plans
• Strong stakeholder management and communication across business and technical audiences
• Experience navigating governance, security, and compliance in regulated environments (insurance/financial services advantageous)
• Fluent English; Spanish and/or German a plus
• Familiarity with AI technologies and GenAI platforms is advantageous

Requisitos principales
• hybrid work model
• up to 25 days abroad
• company bonus scheme
• pension
• employee shares program
• employee discounts

📌 CRM Rollout Manager (m/f/d) (España)
🏢 Allianz
📍 España