IT Manager – Enterprise Applications Service Delivery & Operational Excellence

Role Summary:

At Flowserve, we are evolving how enterprise technology supports the business, moving from reactive execution to disciplined, predictable, and trusted operations.

We are seeking a senior leader to own Enterprise Applications Service Delivery and strengthen how we operate, stabilize, and continuously improve critical business platforms.

This role is central to building long-term confidence in enterprise technology through structure, clarity, and thoughtful execution.

Your tasks:

- Ensure predictable and stable operations across Enterprise Applications.
- Bring discipline and transparency to demand intake and prioritization.
- Reduce recurring operational noise through structured root cause management.
- Establish meaningful KPIs that provide clear visibility and accountability.
- Ensure professional, confident communication with business stakeholders.
- Own operational readiness and transition from project delivery into steady-state support.




- Shape a mature Regional Support Model aligned with enterprise standards.
- Contribute to enterprise-level decision-making as part of the EnSite leadership team.

Your Profile:

- Senior leadership experience in complex ERP or enterprise application environments (SAP, Oracle, or similar).
- A structured and disciplined approach to operational excellence.
- Experience in demand management and service governance.
- The ability to create clarity in complex, matrixed environments.
- Calm, thoughtful judgment under pressure.
- Strong stakeholder communication and expectation management skills.
- A mindset focused on long-term sustainability rather than short-term heroics.

We offer:

- We offer variety of benefits alongside competitive salary.

This position is instrumental in building a service model that the business can rely on; one grounded in control, predictability, stability, and continuous improvement.

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📌 IT Manager – Enterprise Applications Service Delivery & Operational Excellence (Coslada)
🏢 Flowserve
📍 Coslada