Omega CRM Consulting is looking for a IT Security & Legal Compliance Specialist that would like to collaborate with one of the top global pharmaceutical companies.

Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.
Tasks & Responsabilities

-

- Support the global operation, administration of Microsoft Purview Insider Risk Management and related processes in alignment with applicable regulatory, data privacy, and internal governance requirements.

- Continuous improvement and optimizing of IRM policies and related processes, including indicators, thresholds, escalation paths, and maintaining/updating documentation.

- Maintain confidentiality safeguards and ensure auditability for IRM-related activities and case information.

- Coordinate across Legal, Compliance, Human Resources, IT Security, and other business stakeholders to align IRM processes with approved governance standards.

- Monitor, triage, and document IRM alerts and cases in accordance with approved procedures, and collaborate with authorized teams on escalations.

- Support follow-up investigation workflows arising from IRM alerts, including evidence collection and analysis of technical log files and other relevant data sources.

- Prepare recurring metrics, reports, and status updates on alert trends, case volumes, process effectiveness, and improvement opportunities.

- Drive testing, validation, change management, and user readiness for new or updated IRM policies, features, and operating procedures.

Skills & Experience

-

- Experience with Microsoft Purview Insider Risk Management, Microsoft 365 compliance solutions,



or comparable insider risk or data protection platforms.

- Understanding of insider risk management concepts, including risk indicators, policy configuration, alert triage, case management, escalation workflows and audit-ready documentation.

- Knowledge of Microsoft 365 workloads and signals, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Microsoft Defender, and endpoint-related activity, as they relate to insider risk scenarios.

- Strong understanding of privacy-by-design, proportionality, responsible investigation practices, and confidentiality controls (e.G. least privilege, role-based access controls).

- High discretion and sound judgment when handling sensitive employee-related matters and confidential case information.

- Ability to coordinate across general teams and manage multiple stakeholders in time-critical contexts.

- Strong analytical and problem-solving skills, with a focus on documentation accuracy, process discipline, and quality of work products.

- Strong ownership of assigned topics, combined with a proactive and self-directed working style.

- Ability to communicate effectively in written and spoken English.

- Familiarity with eDiscovery or Digital Forensic processes is beneficial, particularly for matters that may require escalation to adjacent IT Legal capabilities.

What Do We Offer

-





- Permanent contract.

- Flexible Schedule. We make it easy. Balance your professional and personal life.

- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.

- Home Office.

- Flexible retribution (public transport ticket, Ticket restaurant, …).

- Health insurance.

- OMEGA in action. Our commitment to a better society is not just an intention.

About Us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. xhfqzwm We grow #Together.

#J-18808-Ljbffr

📌 It Security & Legal Compliance Specialist (Pharmaceutical Sector) (Barcelona)
🏢 Omega CRM, A Merkle
📍 Barcelona