HCLTech is looking for experienced Senior Sophis Risque L2 Support Engineers to support a business-critical trading and risk management platform in Brussels.

The role combines strong Sophis functional knowledge with hands-on application support expertise and requires close collaboration with front-office, risk, operations and technology teams.

Candidates currently based in France may also be considered if they are willing to relocate to Belgium.

Key Responsibilities

* Provide L2 support for the Sophis Risque platform and related trading/risk applications.

* Act as a senior point of contact for complex functional and technical issues.

* Investigate and resolve incidents affecting trading, risk and operational processes.

* Manage Incident, Problem and Change Management activities in line with ITIL practices.

* Support application upgrades, patches and environment migrations.

* Monitor system health, performance metrics and automated alerts.

* Work closely with development teams and external vendors on bug fixes, enhancements and escalations.

* Prioritise support tickets, incidents and enhancement requests.

* Ensure adherence to SLAs, KPIs and operational procedures.

* Support knowledge sharing, documentation and continuous improvement initiatives.

* Liaise with Front Office, Risk Management, Operations and IT teams to understand business priorities.

* Provide regular reporting on incidents, platform performance and planned upgrades.

* Identify opportunities for automation and efficiency improvements within support operations.

Functional Expertise

* Strong understanding of Sophis Risque, including front-to-back trade lifecycle, risk, P&L;, VaR and Greeks.





* Knowledge across asset classes such as:

* Equities

* Fixed Income

* FX

* Commodities

* Derivatives

* Good understanding of trading, risk management and portfolio management processes within investment banking.

Technical Expertise

* SQL and database troubleshooting experience, preferably with Oracle and/or SQL Server.

* Scripting or automation experience using Python, Shell and/or PowerShell.

* Experience working with Unix/Linux environments and batch processing.

* Knowledge of integration protocols and APIs such as FIX, REST APIs and messaging interfaces.

* Experience with vendor support processes and software version upgrades.

Alternative Platform Experience

Strong profiles with experience on comparable capital markets platforms may also be considered, including:

* Murex MX.3

* Calypso

* Summit

Candidates should demonstrate strong knowledge of trading and risk functionality within banking and financial services environments.

Required Skills & Experience

* 10+ years of experience in trading/risk application support or capital markets technology.

* Ideally 3–5+ years of Sophis Risque experience.

* Strong experience supporting complex production environments.

* Excellent troubleshooting, analytical and problem-solving skills.

* Ability to work effectively during critical incidents and under pressure.

* Strong stakeholder management and communication skills.

* Experience working with business and technical teams in large banking environments.

* ITIL knowledge or equivalent practical service management experience.

Interested in joining HCLTech and working with sophisticated trading and risk technology? Apply directly or get in touch to discuss the opportunity.

📌 Senior sophis risque l2 support engineers (España)
🏢 HCLTech
📍 España