CORUS Consulting is seeking a CRM & Loyalty Expert to join our international insurance project in Barcelona.
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This hybrid role involves leading CRM and loyalty strategy, translating business goals into lifecycle and retention journeys, and shaping programs across email, SMS, app, web, social, call center and intermediaries.
You will define engagement models, personalization triggers, xhfqzwm KPIs and activation tactics, collaborating with clients to improve acquisition, cross-sell, retention and