Join our Movement and Champion Restaurant Culture! As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.If you're passionate about food, technology, and making a real impact, your seat at the table is ready.ð Discover life at TheForkWhat you will do:As a Chief of Staff you would be the right-hand person to our Chief Operating Officer (COO), and their direct management team.

Your main mission would be to deeply understand what's happening across the company, assess the impact on our global Operations organization, and to help the COO make the most efficient decisions for Operations at a global level. Be the Right Hand to the Chief Operating Officer (COO) - General Operations - Act as a trusted advisor and strategic thought partner, providing bottom-up insights and proactive advice to help guide decision-making.Ensure the COO is fully prepared for meetings with the Executive Leadership Team (ELT) and other key stakeholders, with detailed agendas, supporting materials, and actionable follow-ups.Triage inbound communication to ensure the COO's time is focused on strategic priorities.Prepare and deliver outbound communication on behalf of the COO.Provide real-time access to critical reports, dashboards, and risk assessments, alerting the COO to emerging opportunities or challenges.Ensure smooth communication both bottom-up and top-down, with a solid understanding of our B2B and B2C business, so that decisions and action points are communicated clearly and simply, avoiding unnecessary complexity.Facilitate and Coordinate for the COO's Leadership team - Act as the central facilitator and coordinator for the direct reports to ensure efficient collaboration and alignment with company strategy.Manage Senior Stakeholders across markets and functions - Build and maintain strong relationships with senior stakeholders outside of Operations, such as Country Managers, to ensure Operations' strategy and initiatives are truly aligned with each country's needs and priorities.Act as a liaison between Operations and other functions/regions,



ensuring key decisions consider local context and are properly communicated both ways.Lead Global Operations budget preparation and monitoring - Own and coordinate the budgeting process for the global Operations organization, serving as the key contact with FP&A.Prepare;, monitor, and manage budgets, including Headcount budgets, Travel & Expense budgets, Direct costs crucial to ensure delivery on organization's goals.Oversee budget trade-offs and ensure resources are allocated effectively to meet team priorities.Track budget performance, ensuring accurate forecasting and successful landing of financial targets.Drive Global and Cross-functional Strategic Projects - Act as a project manager for high-impact, cross-functional initiative(s), ensuring alignment with company priorities and delivering results on time and within scope.Coordinate and lead the lifecycle of strategic initiative(s), including planning, execution, and follow-up.Analyze complex data, extract actionable insights, and present concise information to support impactful and timely decision-making.Monitor and measure outcomes of strategic initiatives through key performance indicators (KPIs) and tracking mechanisms, ensuring continuous improvement and operational excellence.You will be at the center of the Global Operations team, working on a mix of strategic planning, organizational coordination, and execution.Who you are:You hold a Master's degree in Economics, and potentially an MBA.You have 8-10 years of experience, including time in a strategic consulting role, Chief of Staff (COS) position, or business management function, preferably in a tech companyYou are a business consultant with strong business acumen, a cross-functional mindset, and a strategic approach.You are a people-oriented professional with strong interpersonal and diplomatic skills, capable of building trust and collaborating effectively with the management team.



You are a highly organized project manager, detail-oriented, deadline-driven, and able to stay calm and adaptable under pressure or in dynamic environments.

Fluency in English and Spanish is essential, along with proficiency in at least one additional European language (Italian, French, etc.).What we offer you:ð An awesome team ð A permanent contract ️ Flexible working environment (Up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)ð Competitive fixed salary and bonus ð Lunch vouchers available for each working day (because yes, we like to try our best restaurants) ð International teams and a multicultural environment spanning 10 offices across EuropeðHighly inclusive working environment ð️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc ð Continuous learning and development programsð Free access to the Calm app to help you build resilience wherever you are in your mental health journeyðDedicated parental leave and caregiver leave policies (12 weeks fully paid) A program dedicated to helping you have the best work/life balance ð Health insurance fully covered by the company ðð1⁄2 Life & Disability Insurance at no cost to the employeeð Amazing offices with dining, a coffee point on each floor, and leisure area ð Team building events We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected].

📌 Chief of Staff to Chief Operating Officer (COO) (Barcelona)
🏢 Thefork
📍 Barcelona