19 ago
|
Michael Page
|
Madrid
19 ago
Michael Page
Madrid
Responsibilities:
- Manage and collect outstanding customer debts through phone, chat and other channels.
- Review customer accounts and invoices and reconcile payments using SAP.
- Resolve billing disputes and discrepancies.
- Manage relationships with key customer accounts.
- Record and update customer information and activities in Salesforce.
- Follow up on unresolved issues and prepare regular collection reports.
Requirements:
- 1+ year of experience in Customer Service, Collections or a similar environment.
- Fluent English and another European language.
- Strong communication, organizational and multitasking skills.
- Experience with SAP, Salesforce and Microsoft Office is a plus
Offer
- Salary: 30.000 euros gross per year
- 6 month temporary contract
- Hybrid working model
- Convenient location
- Working hours: 9:00 am to 6:00 pm
📌 Collection Analyst (Madrid)
🏢 Michael Page
📍 Madrid