Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform.

With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives.

With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of general work.You will facilitate on-time onboarding through project management of all stakeholders involved.You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders.



Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team.

ResponsibilitiesProject Management: Plan, execute, and monitor the successful launch of our Global all-in-one Employee Management Platform Implementation for a diverse set of clients, ensuring timely completion .Become a Deel expert and a go-to resource for our customers and internal colleagues by deeply understanding our products/services, industry trends, and competitive landscape.Provide global payroll expertise to our customers and internal Deel peers, driving continuous improvement.Make meaningful contributions to team goals by collaborating closely with internal teams such as Customer Experience & R&D.; Support team members for collective success and pitch in on developing/documenting implementation processes and best practices.QualificationsMultilingual: Fluent in German and EnglishExperience: 3+ years in a customer onboarding role supporting a B2B SaaS product, particularly in HR, Payroll, and Finance domains.Demonstrated ability to build strong customer relationships and a passion for teaching others, whether a customer or a colleague.Project Management: Proven ability to manage multiple projects simultaneously in a fast-paced environment, ensuring nothing slips through the cracks.

Communication Skills: Ability to clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members.You excel in an autonomous work setting,



expertly prioritizing tasks and identifying internal and external blockers.Bonus Points If YouIndustry Knowledge: 3+ years of experience in Implementation or Technical Account Management at a fast-paced SaaS company. Proficiency in HR, Payroll, Benefits, Project Management, or Fintech is a plus.Global Experience: Skilled in tools such as JIRA, SFDC, G Suite, Gainsight,Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.Salary ranges are quoted in USD as a consistent global reference.

Some things you'll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryThe flexibility of remote work, including optional WeWork accessAt Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

📌 Customer Onboarding Manager, Smb | German Or French Speaker (Madrid)
🏢 Deel
📍 Madrid