Are you experienced in Customer Success, Account Management, Ad Operations, or Digital Advertising and fluent in French? Join our team and help clients maximize the success of their advertising campaigns!

? Location: Spain ??

? Work Model: Work From Office (WFO)

? Experience: 3+ Years

? Joining: Immediate Joiners ONLY

?️ Language: Professional French proficiency

? Role Overview The Ad Success Representative role combines Account Management, Customer Success, and Ad Operations within the digital advertising space.

You will act as the primary point of contact between client partners and internal Ad Operations teams, ensuring campaigns are executed successfully while delivering an excellent client experience.

? Key Responsibilities

✅ Manage a portfolio of client accounts and build strong relationships through regular business reviews and strategic recommendations.

✅ Coordinate with Ad Operations to ensure campaigns are launched, monitored, and optimized efficiently.

✅ Analyze campaign performance data, identify trends, and provide actionable insights to improve results.

✅ Support Direct IO, Programmatic,



and Self-Serve advertising campaigns while ensuring operational excellence.

✅ Collaborate with Product, Marketing, and Engineering teams to improve processes and enhance customer experience.

✅ Help develop standardized workflows and contribute to knowledge-sharing initiatives.

? Requirements

✔️ 3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing role

✔️ Experience with Salesforce, Excel/Google Sheets, Slack, and customer support tools

✔️ Strong analytical, communication, and problem-solving skills

✔️ Experience in Digital Advertising / AdTech is highly preferred

✔️ Professional proficiency in French is mandatory

✔️ Must be available to join immediately

? Success in This Role

Success will be measured by:

- Quality and accuracy of campaign execution
- Client satisfaction (CSAT)
- Timely issue resolution and operational efficiency
- Ability to manage multiple client accounts while delivering strategic value

📌 Customer Success, Account Management, Ad Operations, (Comunidad de Madrid)
🏢 Triumphs of Talent
📍 Comunidad de Madrid