- We don’t just need a Junior Customer Success Manager — we need a relationship builder and strategic advisor. We’re looking for someone who gets their energy from building trusted partnerships, navigating complexity, and driving long-term impact within high-value accounts, while keeping a sharp, analytical focus on how their work delivers real business impact

- This isn’t a role for someone who wants to stay in their lane. You’ll be at the center of it all —supporting account strategy, driving proactive engagement, and influencing customer outcomes — ensuring everything you touch is data-informed, relationship-driven, and commercially aligned with our wider goals

- You won’t be a solo operator. You’ll collaborate with Sales, Operations, Legal, Finance, and Product teams, bringing everything together to ensure consistency, impact, and momentum across the board

- Own and support the success of a high-value client portfolio

- Drive structured account planning and proactive engagement, identifying risks and expansion opportunities

- Manage executive-level stakeholders and complex multi-country setups

- Monitor account health and metrics, ensuring long-term growth and retention

- Coordinate cross-functional initiatives to resolve escalations and optimize the client experience

Benefits

- Versátil working: Make your own schedule and plan your work around your personal life. There are no in and out times.

- Learning & development allowance:



Hone your skills and join courses and workshops by availing our L&D; allowance.

- Asynchronous communication: Organise your own schedule. We celebrate results, not hours spent working.

- Work from anywhere: Work from home, a coffee shop, a beach or the mountains. Plan a workation in the country of your dreams.

- Gym membership: Get access to subsidised gym membership or sports club subscriptions.
- Diligent Documentation: maintaining thorough and accurate records

- Energetic, Motivated: Displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members

- Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles

- Team Collaboration: work effectively with cross-functional teams to enhance client satisfaction

- Time Management: capable of prioritizing tasks dynamically and efficiently to meet client needs

- Relationship Building: develop and maintain strong relationships with clients to enhance trust and satisfaction

- Negotiation and influencing skills
- Language: Native German.

English: excellent verbal and written communication abilities

- Customer-Centric Mindset: Every client matters!

- Experience in delivering product demonstrations and presentations

- System Knowledge: familiarity with CRM tools like Hubspot and Salesforce

- Experience with mid-market or enterprise clients

📌 Junior Customer Service Account Manager (German Speaker) (España)
🏢 WorkMotion
📍 España