Overview:
Opportunity:
- We are looking for a motivated Junior IT System Administrator to join our IT team and help support and maintain our people, devices, and core identity systems. Reporting to the IT Team Lead, this is a hands-on role for someone early in their system administration career who is ready to take ownership of day-to-day IT operations. You’ll work alongside experienced IT professionals, support colleagues across our European offices, keep our infrastructure running smoothly, and grow your skills across identity, endpoint, and cloud management.
Your responsibilities:
- Own the IT side of employee onboarding and offboarding—provisioning accounts, access, and equipment for new joiners, and securely revoking access and reclaiming devices when employees leave.
- Create, modify, and manage users and groups in Microsoft Entra ID (Azure AD) and on-premises Active Directory.
- Manage the endpoint lifecycle for the Windows and macOS fleet, including provisioning new devices and securely decommissioning returned ones.
- Deploy and configure Windows 11 on company laptops and workstations, using endpoint management tooling for standardized, repeatable rollouts.
- Perform basic hardware upgrades and maintenance, such as installing additional RAM in laptops.
- Track and maintain accurate records of hardware assets, including inventory, assignments, and status.
- Provide day-to-day administration and support for Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
- Manage and maintain endpoints through ManageEngine Endpoint Central (Windows) and Jamf Pro (macOS), including software deployment, patching, and policy enforcement.
- Respond to and resolve support tickets within agreed service levels, escalating more complex issues to senior team members.- Create and maintain clear technical documentation and standard operating procedures.
- Assist with office-specific tasks, such as cable management, ordering equipment from local vendo
📌 Junior IT System Administrator (Madrid)
🏢 Fadata
📍 Madrid