Onsite Technician:
Enthuse customers and provide best experience through best in class hardware, software and technical support services

Your benefits:
- Unlimited employment contract
- Onboarding program
- Buddy program
- International job opportunities
- Internal career development program

Your skills:
- 2-3 years of PC and laptop hardware support experience.
- Experience supporting local and remote users, including VIP users.
- Knowledge of Active Directory and user account management.
- Experience using IT ticketing systems to log and track incidents.
- Ability to provide Smart Hands/Hands and Eyes support.
- Experience with hardware deployment, upgrades, and inventory management.
- Strong troubleshooting, communication, and customer service skills.
- Good English communication skills for working with international teams.

Your tasks:
- Provide first-line technical support and serve as the primary contact for users.
- Troubleshoot hardware and software issues and resolve user incidents.




- Perform IMACD activities (install, move, add, change, and dispose of workstations).
- Install, configure, maintain, and upgrade hardware and software.
- Manage user accounts and document resolutions in the ticketing system.
- Support onsite technicians, remote offices, and meeting room equipment.
- Coordinate with external service providers and vendors.
- Attend weekly meetings with international teams and maintain IT asset inventory.

Be part of us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

📌 Onsite Technician (Tarragona)
🏢 Hemmersbach
📍 Tarragona