Ready to represent the ultimate icon of luxury and German engineering?
Mercedes-Benz is one of the most recognized and prestigious automotive brands in the world, famous for luxury, style, and cutting-edge innovation.

We are looking for Native Danish speakers who want to swap the Danish rain for the beautiful Greek sun and join our frontline support team in Greece If you are a natural problem solver who appreciates premium quality and wants to launch an international career with a legendary integral brand, this is your chance.

The Role:
- Connected Mobility Services: Help tech-savvy drivers set up their Mercedes Me App, activate digital extras, book appointments online, and troubleshoot app login issues. You will guide users on connecting their mobile phones to their car and setting up internet hotspots.
- Premium Customer Service: Answer general inquiries regarding vehicle warranties, car documentation, service histories, and assist with booking maintenance appointments at local dealerships.
- Roadside Assistance: Be the reassuring hero when a driver experiences a breakdown.



You will gather crucial details like GPS locations and license plates, and coordinate recovery assistance to get the vehicle safely to a dealership.

Requirements:
- Your Danish is flawless: You possess excellent written and oral communication skills in Danish (C1 level).
- Your English is strong: You have a solid B2 level in English, which is required for your comprehensive training and daily operations.
- You are a tech enthusiast: You easily navigate mobile software (iOS and Android), understand basic hotspot connectivity, and can handle a typing speed of 25 words per minute.
- You are a natural problem solver: You can keep a cool head, show high empathy, and deliver a luxury experience even when dealing with upset customers who might have just had an accident.
- A background bonus: No formal experience is required, though customer service experience is preferred. Having a driver's license o

📌 Danish Customer Support Specialist (Marbella)
🏢 Next Job Abroad
📍 Marbella