Business Process Owner Manufacturing & Quality
Our client is a leading international FMCG group specializing in premium chocolate and cocoa ingredients, partnering with some of the world's most recognized brands and retailers.
As Business Process Owner (BPO) Manufacturing & Quality, you will play a key role in defining, harmonizing, and governing Manufacturing and Quality processes across multiple production sites.
You will act as the link between Operations and the ERP/MES project team, ensuring that global standards, compliance requirements, and operational best practices are successfully embedded throughout the organization.
This is a highly visible international position offering significant exposure to senior stakeholders and large-scale transformation projects.
Key Responsibilities
Global Process Design & Standardization
- Define and implement integral Manufacturing and Quality processes across all sites.
- Harmonize workflows, standards, and operating procedures.
- Ensure alignment with food industry regulations and best practices.
- Develop process documentation and governance frameworks.
ERP & MES Program Leadership
- Act as the business owner for Manufacturing and Quality processes within the ERP/MES transformation program.
- Validate business requirements, system configurations, and integrations.
- Ensure compliance with food safety standards, including HACCP, GMP, traceability, and allergen management.
- Support master data governance and migration activities (BOMs, routings, quality specifications, test plans, etc.).
- Collaborate closely with Supply Chain, Finance, Master Data, and IT teams.
Change Management & Deployment
- Develop training materials and support user adoption strategies.
- Coordinate and support deployment waves across manufacturing sites.
- Drive readiness assessments and change management activities.
- Lead and support local key users within Quality, Production, and Operations teams.
Continuous Improvement
- Monitor post-go-li
📌 Business Process Owner QA and Manufacturing (Madrid)
🏢 Axepta
📍 Madrid