ROLE
MediaMarktSaturn has chosen Spain as the main Hub for their _Digital Consultation Services_. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions.

This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools

RESPONSIBILITIES
- Communicate with customers via chat, video, and co-browsing tools
- Understand customer needs and recommend the adecuado product through tailored solutions and expert advice
- Support customers with the initial setup and discovery of their new devices
- Identify opportunities for cross-selling and up-selling to maximize customer value
- Share responsibility for project KPIs through reporting and analysis
- Continuously develop your skills and contribute to training materials for the team

REQUIREMENTS
- Bilingual proficiency or equivalent level of Dutch:
- Professional level of English:




- Excellent command of any other of these languages (Turkish/French/German/Polish)
- Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.)
- Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus)
- Comfortable with digital communication tools and video calls
- Ability to build trust and connect with customers in a clear, empathetic, and professional way

BENEFITS
- 10% discount on all the company’s products
- Languages Courses
- Medical insurance

CONDITIONS
- Salary: 25,000€ + 5,000€ bonus per year
- Contract: Permanent
- Work model: 100% remote from Spain (including Balearic Islands)
- Working hours: Full-time. Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays)

COMPANY
MediaMarkt Saturn

Sueldo: 25.000,00€ al año

Ubicación del trabajo: Empleo remoto

📌 Technology Customer Service Specialist Dutch and English and Another Language 100% Remote (España)
🏢 Babel Profiles
📍 España