Our client is a European multinational group that manufactures and sells innovative products and customised solutions in heating, ventilation, air conditioning (HVAC) and refrigeration. They have several subsidiaries spread across the world, and where they do not have a branch office, they work with selected local partners on an exclusive basis. In the UK, they have a base in London and have a large existing customer base.

This is an exciting group with aggressive growth plans, a strong financial position and excellent products.

- MISSION --

The Account Manager is responsible for managing and developing a portfolio of key customers in the HVAC/R market across Spain and Portugal. Reporting to the Head of Sales OEM, the primary objective is to drive profitable growth, strengthen long-term customer relationships and ensure the highest levels of customer satisfaction. The role acts as the main interface between customers and the organisation, coordinating internal resources and collaborating closely with headquarters to ensure business objectives, service levels and growth plans are achieved.
- RESPONSIBILITIES --
- Manage and develop an assigned portfolio of customers.
- Build and maintain strong, long-term relationships with strategic accounts.
- Identify business opportunities, anticipate customer needs and proactively develop action plans.
- Prepare and implement account plans aligned with customer and company objectives.




- Conduct regular customer visits and business reviews
- Promote the adoption of our client’s solutions and maximize account potential.
- Act as a trusted advisor for customers and support their business growth. Develop and maintain accurate sales forecasts, monitoring sales performance.
- Provide regular reports and updates to the Head of Sales.
- Support annual budgeting and business planning activities.
- Ensure excellent customer satisfaction and retention, acting as the voice of the customer within the organisation (headquarters and other subsidiaries)
- REQUIREMENTS --
- Minimum 3 years of experience in B2B sales, account management or business development within industrial or technical environments.
- Proven ability to identify opportunities, generate growth and manage customer relationships strategically.
- Strong communication, negotiation, and presentation skills.
- Customer-oriented mindset with strong listening and relationship-building capabilities.
- Ability to coordinate effectively with multiple internal departments.
- Autonomous and capable of managing priorities independently.
- Previous experience in the HVAC/R sector will be highly valued.
- Spanish: native or bilingual.
- English: minimum B2 level (regular interaction with Headquarters and international teams).
- Valid driving licence.
- Availability to travel >50% time
- Degree in Engineering or equivalent technical background

📌 OEM Account Manager Spain (Madrid)
🏢 ExecutiveSurf | Certified B
📍 Madrid