19 ago
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Rindus
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O Chazo
rindus is seeking an experienced IT Service Desk Lead to own operational processes and mentor a diverse support team in Málaga, Spain. You will optimize incident, request fulfilment, and knowledge management while driving faster resolutions.
You will implement self‑service, improve ITSM tooling (Jira Service Management), and monitor CSAT/SLA, ensuring cross‑department alignment and a customer‑first culture.
📌 Bilingual IT Support Team Lead: German (O Chazo)
🏢 Rindus
📍 O Chazo