Delivery Business Analyst
Location: Spain (Preferred)

While Spain is the preferred location for this role, we embrace a adaptable approach and welcome applications from talented professionals based in Luxembourg the United Kingdom subject to local employment requirements.

This role is under COO Office - Delivery Department

Responsibilities

Pre-Sales Technical Consultation: Serve as the primary technical interface for sales teams. Conduct workshops and customer meetings to present product offerings, analyze requirements, and help build proposals, effort estimates, and business cases.

Solution Architecture Fit-Gap Analysis: Perform structured fit-gap analyses against standard products, evaluate the operational impact of gaps, and challenge custom requests to align with true business needs rather than legacy systems.

Requirements Specification Management: Produce audit-ready, traceable functional specifications and maintain documentation connecting every requirement to its business source and solution component.

Delivery Implementation Support:



Partner with Project Managers and engineering teams to ensure designs are delivered Right the First Time (RFT). Facilitate smooth transitions into live service operations.

Testing Quality Assurance: Support customers with test scenario preparation and test data collection (for small-to-medium projects). Maintain complete solution conformance evidence across project gates.

Customer Training: Deliver product familiarization training before design phases begin and key-user training prior to User Acceptance Testing (UAT).

Domain Expertise: Act as the functional Subject Matter Expert (SME) in air cargo operations (e.g., booking, export/import handling, customs, rating, billing).

Knowledge, Skills, and Abilities

Air Cargo Domain: Strong operational fluency across key air cargo processes, independent of software systems.

Analytical Commercial Judgment: Skilled in fit-gap analysis, requirements traceability, and selecting co

📌 Delivery Business Analyst, hibrido (España)
🏢 CHAMP
📍 España