About Scope

Looking for work with real purpose?

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive.

As a national NDIS leader, every day, we work alongside people with disability to create more inclusive communities and empower people to live the life they choose. Behind that work is a community of generous supporters whose contributions help make it possible.

This is a fantastic opportunity to make a difference in the disability sector joining our Quality Systems and Improvement team on a 12 month fixed term contract.

About Your Role

What is Customised Employment?

The Quality Business Partner (QBP) provides expert guidance and strategic advice to operational leaders and other enabling functions, supporting them to deliver safe, consistent, and high quality services while supporting workforce capability uplift and organisational priorities. The QBP supports the organisation to be compliant while also maintaining and continuously improving our quality systems.

You will contribute your knowledge and experience to:




- Apply specialist expertise to advise leaders and mitigate risk.
- Lead the organisation’s incident management and feedback management processes, ensuring external regulatory reporting obligations are met.
- Identify opportunities for improvement, develop quality improvement plans and initiatives and contribute to accreditation readiness.

The key accountabilities of the role include:
- Provide evidence and knowledge-based advice to leaders on risk, incident management, quality improvement, audit, quality metrics and data informed decision making.
- Lead the organisation's incident and feedback management processes related to incidents, complaints and feedback from clients and their families and supporters.
- Ensure Scope’s incident management process and workflows are implemented as planned
- Respond to requests for support related to incident management, complaints management or other quality acti

📌 Quality Business Partner (Vic)
🏢 Scope Australia
📍 Vic