About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

We’re looking for an experienced Infrastructure Lead to help shape, deliver, and support the technology that powers Officeworks Services, both online and in store.

In this role, you’ll play a key part in IT strategy and architecture, lead service delivery across critical platforms,



and work closely with business and technical teams to keep systems secure, reliable, and future-focused. You’ll also provide technical leadership, support innovation, and help guide the team through change from project delivery into BAU.

This role is hybrid, with currently 3 days a week based at our Chadstone Support Office.

What You’ll Be Doing
- Lead the design, deployment, and support of Officeworks Services infrastructure, applications and hardware
- Own service delivery for online and in-store technology, meeting SLAs and performance expectations
- Provide technical leadership across cloud platforms, integrations, and modern architectures
- Manage production changes and ensure safe, reliable releases
- Maintain a roadmap aligned to Officeworks strategic objectives
- Champion security, privacy, and disaster recovery practices
- Work closely with product, project, and delivery teams to transition initiatives into BAU
- Engage with third-p

📌 Infrastructure Lead (Vic)
🏢 Officeworks
📍 Vic