JOB PURPOSE
This role exists to establish and lead Quality excellence at the Leioa manufacturing site, ensuring the highest standards of product quality, food safety, and regulatory compliance. As a newly created leadership role, the Quality Manager will play a key role in shaping the site's quality vision, driving continuous improvement, and embedding a strong quality culture across all operations.
Acting as the site's Quality leader, the role serves as the primary point of contact for quality-related matters, partnering with cross-functional teams, customers, suppliers, and regulatory authorities to safeguard consumer trust and support sustainable business growth.

You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES
- Lead and develop the site Quality team, fostering a culture of quality, food safety, and continuous improvement.
- Own and continuously improve the site's Quality Management System (QMS),



ensuring compliance with Unilever standards, regulatory requirements, and food safety expectations.
- Lead the implementation and governance of HACCP and food safety programs to proactively manage risk.
- Drive quality excellence through root cause analysis, CAPA management, and continuous improvement initiatives.
- Lead internal and external audits and maintain certification compliance (e.g. FSSC 22000).
- Partner with cross-functional teams to embed quality standards into manufacturing, innovation, and site change projects.
- Monitor quality performance through KPIs and drive actions to improve operational excellence.
- Manage quality incidents, complaints, and non-conformances, ensuring timely and sustainable resolutions.
- Act as the key quality contact for customers, suppliers, regulatory authorities, and external stakeholders.
- Ensure effective quality training, documentation, and capability building across

📌 Quality Manager (Lejona)
🏢 Unilever
📍 Lejona