BarcelonaProduct - User Experience /Full-time /HybridWho we are: Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community.We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal.

Our Product

Design team is a vibrant ensemble of customer advocates, product designers, and user researchers working together on a general scale. We are dedicated to enhancing connections between pet parents and pet service providers. Our mission extends to developing sophisticated solutions that tackle diverse challenges with the booking experience, cross-platform communication, personalized scheduling, secure payments and building trust and ensuring safety in the marketplace.

Our team plays a crucial role in elevating the marketplace experience across web, iOS, and Android platforms, significantly impacting the end-to-end customer journey.Product Designer to join our team in Barcelona. You will apply your keen eye for detail, solid understanding of user-centered design principles and systems thinking to craft compelling user experiences. Utilizing data and leveraging user research, you will rigorously investigate, evaluate, test, and refine theories, designs, and behavioral triggers, ensuring they meet high standards of usability and engagement.As a senior member of the team, you will serve as a subject-matter expert and advocate for the customer during the exploration, planning, and implementation of user-centered features.

You will have ownership over the design process, ensuring that experiences are rooted in trust and feature high-quality visual aesthetics. You will maintain a consistent look and feel across all devices, aligning with strategic design objectives, our design system,



and specific product requirements. Through your work you will be mentored and supported by other designers on the team and a UX manager who will help you develop your design skills even further.You should have extensive experience in product design, with a robust portfolio demonstrating proficiency in creating user-centered design solutions across various platforms.

You will need to handle multiple projects simultaneously and collaborate effectively with cross-functional teams. A proven track record of impactful design implementations that drove improvements in user experience and business outcomes is essential.This is a hybrid position that has the minimum expectation to work out of our Barcelona Office in the Poblenou neighborhood two days per week on Mondays and Thursdays. Work hand-in-hand with product managers and engineers to establish product requirements, roadmaps, and user experiences.Partner with our UX Research team to conduct user and usability testing throughout the product life-cycle, ensuring a seamless user experience.Employ a human-centered design approach, blending psychological insights, data, and user research to guide design decisions.Take full ownership of your projects, actively seeking and incorporating feedback from peers, stakeholders and customers to enhance our community’s experience for both owners and sitters.Work collaboratively with fellow designers to develop and refine our design system.Help shape the platform's long-term vision and user experience as part of a dedicated and dynamic design team.Establish and track customer experience metrics for your projects,



ensuring alignment with our goals.What we are looking for in you:4+ years of experience in UX/Product design.Proficiency in design tools like Figma and other prototyping software.Experience across various UX design platforms, including web, mobile web, and native apps.Data-driven design approach, with comfort in using business, product, and UX metrics to inform decisions.In-depth knowledge of UXR research methodologies and a strong partnership approach with our growing UX Research team.Advocacy for lean design processes.Commitment to producing high-quality, polished, and professional work.Bachelor’s degree in human-computer interaction, user experience design, or a related field, or equivalent professional experience.We would love it if you also had:Experience with a two-sided marketplaceBenefits of working at Rover.com:Long-term incentive plan with a company performance-based cash payoutPension planPrivate medical insurance25 days PTOMeal allowance and flexible compensation plan (transport and nursery)Gym membership450 to cover the costs associated with the adoption of a petAnnual 150 wellness reimbursementFlexible work hours, sometimes you'll need to be in at certain times, but on the whole, we're pretty flexible when it comes to managing workload and timeGrab snacks, fresh fruit, in our kitchen to keep yourself going Regular team activities, events, game nights, and moreDog-friendly officeCompensationIn the greater Barcelona area the first-year salary range is 62,722 - 76,027.

Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances._

📌 Senior Product Designer (Customer Experience) (Cataluña)
🏢 Rover.Com
📍 Cataluña