Location: Madrid, Spain (On-site – Puerta de Toledo / Pirámides area)Company: Foundever Working hours: Full-time | 39h/weekSalary: €1,635.33 gross/monthContract: Fixed-term contract (3 months) Start date: ASAPWould you like to join an international fashion and footwear brand in a dynamic customer service environment?At Foundever, we are looking for a native or bilingual Portuguese speaker with an advanced level of English to join our Madrid team as a Customer Service Advisor.Key ResponsibilitiesSupport customers via phone, chat, and emailHandle inquiries related to orders, deliveries, invoices,



and claimsDeliver an excellent customer experiencePerform administrative and back-office customer support tasksWhat We Are Looking For:Native or bilingual PortugueseAdvanced English level (minimum C1)Previous experience in customer service or call center environments is valuedLegal eligibility to work in SpainTrainingPaid training included in the contractDuration: 5 daysSchedule: 09:00 – 18:00What We OfferSalary of €1,635.33 gross/monthMonday to Friday schedule: 09:00 – 18:00 (including public holidays)International and professional work environmentReal opportunities for professional growth within FoundeverOn-site work at our Madrid hubIf you are interested in joining a multicultural team and developing your career in customer experience, we would like to hear from you.At Foundever, we invest in your professional and personal growth through a holistic well being approach covering physical health, work life balance, and social impact.Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening.

📌 Portuguese-Speaking Customer Service Advisor | Madrid | Fashion Retail Project
🏢 Foundever
📍 Madrid