18 ago
|
Autodesk
|
Barcelona
18 ago
Autodesk
Barcelona
Experteer Overview
In this role, you own end-to-end renewal motions to protect and grow Autodesk’s DACH customer base. You work closely with cross-functional teams to streamline renewal workflows and drive seat expansions, while ensuring customer satisfaction and churn prevention.
The position blends procurement collaboration, data-driven renewal management, and proactive stakeholder engagement to sustain retention and upsell opportunities. You will influence renewal practices and contribute to broader customer-success outcomes.
Compensaciones / Beneficios
- Own and streamline renewal workflows to minimize manual effort and ensure timely renewals
- Close renewals accurately and efficiently to protect the customer base
- Drive seat expansions by selling additional seats at renewal using playbooks and cross-functional strategies
- Monitor auto-renewal status and intervene to prevent churn
- Collaborate with procurement teams to ensure smooth renewal execution
- Share product and packaging insights based on customer interactions
Responsabilidades
- Fluent German and English required
- Experience with renewals, cross-functional collaboration, and stakeholder management
- Proficiency with CRM and renewal tracking systems for workflow automation and data analysis
- Ability to manage high-volume renewal cycles and meet timelines
- Strong communication and negotiation capabilities
- Experience in driving customer retention and upsell through proactive engagement
Requisitos principales
- Salary transparency
- Base salary with bonuses or commissions
- Stock grants
- Comprehensive benefits package
- Adaptable work options
- Belonging culture
📌 Account Based Renewals Rep, DACH (Barcelona)
🏢 Autodesk
📍 Barcelona