Experience the power of a game-changing career

Want to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as an Account Manager on site in Barcelona you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As an Account Manager on our team, you will:

· Achieving specific sales targets and maximizing sale opportunities on each and every call




· Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
· Maintain broad knowledge of products, pricing, promotions, and procedures
· Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators ('KPIs')
· Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
· Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
· Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
· Prepare complete and accurate work including appropriately notating accounts as required
· Participate in activities designed to improve customer satisfaction and sales performance
· Answer billing questions by

📌 Account manager (Barcelona)
🏢 Concentrix Spain
📍 Barcelona