Job Title:
Customer Service Representative (Czech-speaking) - On-site FA02
Job Description
Experience the power of a game-changing career
Wantto be part of an innovative and growing team?We’rea general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Ifyou’relooking to grow and be inspired, as aCustomer Service Representative in Barcelona (On-site),you will be part of our team ofgame-changerswho are powering the brands of the future in tech.
Career growth and personal development
This isa great opportunityto experience the power ofwhat’snext and develop “friends for life” at the same time.We’llgive you all the training,cutting-edgetechnologies, and the continuing supportyou’llneed to succeed.
What you will do in this role
As a Customer Service Representative in our team, you will:
- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
-Expediteand communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technicalassistanceto help customersidentifytheir requirements for products and services
Your qualifications
We embrace ourgame-changerswith open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Have a proficient or bilingual level ofCzechand advancedEnglish
- Are minimum a high school graduate
- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
- Have a business mindset will help you engage better wi
📌 Customer Service Representative (Barcelona)
🏢 CNX
📍 Barcelona