Customer Support Specialists provide specific information regarding the services, products or materials offered by a company. They answer phones, provide troubleshooting information, report and analyze customers’ information and needs, issue billing details and open and close customer accounts. In summary, they are the direct link between a company and its existing and potential customers.
Provides customer service in a timely manner via several means which include email, face to face interaction, telephone and live chat
Provides detailed information about the products and services offered to the customers
Achieves computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action
Resolves complaints, making recommendations, and providing information about your company’s products and services
Collaborates and builds relationships with customers to strengthen service competitiveness
Handles and manages surveys in regards to resolving customer service problems




Bachelor’s degree in Business Administration or relevant field. 2 years of experience as a Customer Service Specialist or Customer Service Representative
Excellent English Written and Verbal Communication
Basic knowledge of computer software and office systems
Customer service specialists must have well-developed verbal and written communication skills. They must have a thorough knowledge of the service or product and be able to describe its functions, features and details to customers. Customer service specialists must be able to respond to customer complaints, requests and inquiries in a professional and timely manner. They should have good organizational skills, general knowledge of Microsoft Office computer programs and be effective multi-taskers.
Customer Service Apply for this Customer Support Specialist (Remote / On-site) position

📌 Customer Support Specialist (España)
🏢 Minicon
📍 España