Job Req ID: 29885
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented integral expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Job Summary:
Supermicro is looking for talented and passionate Application Engineer who has in-depth knowledge in computer / server architecture, You will be responsible in providing technical supports to our enterprise, data centers, and HPC customers, and working with Product Manager to provide the best customer service.



The ideal candidate must have strong technical background in computer/server product as well as exceptional communication skill -- ability to interface with all level of management staffs in professional manner.Essential Duties and Responsibilities:
• Work closely with customers to resolve technical issues including motherboard, server systems on the phone or by E-mails
• Work with various internal teams, R&D; HW, SW, production to resolve technical issues
• Identify technical issues and resolve computer hardware and software problems
• Continuously develop knowledge base of Supermicro current and new products
• Proactively resolving customers technical issues
• Act as the product expert, with deep technical understanding, engaging with both the product support team and development team to provide correct product solutions to customersQualifications:
• Bachelor's degree in Computer Engineering or Electrical Engineering is preferred
• 2 years of working / technical support experience in computer systems and/or servers is a plus
• Strong organizational and well-developed social skill

📌 Application Engineer (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva