Unstoppable starts with people. The future of payments is being built today, and at Paymentology , we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at integral scale.

Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.
We're looking for a VP Client Success & Experience to lead and transform Paymentology’s global post-onboarding client organization, leading Customer Support and deveop the Client Success Operations into a unified function. You will partner with the Account Management teams and act as the key technical and product partner for our clients.
This strategic leadership role is responsible for driving client outcomes, adoption, retention, operational excellence, and long-term partnership success across our global client base.



You will build a proactive, data-driven, and AI-enabled client success model that combines human expertise, predictive intelligence, automation, and self-service capabilities to deliver exceptional client experiences at scale.
If you're a transformational leader with deep experience in payments, fintech, banking infrastructure, or complex B2B technology environments, and you're passionate about leveraging AI and operational innovation to create measurable client value, this is an opportunity to shape how Paymentology is experienced by clients globally.
What you get to do Leadership & Client Success Strategy
- Lead the global Client Success & Experience organization, unifying Customer Support and develop the Client Success Operations function.
- Define and execute the future-state client success strategy, ensuring a seamless and consistent client experience across all touchpoints.
- Build a proactive

📌 Vp Client Success (Madrid)
🏢 Paymentology
📍 Madrid