Job Description

¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.
The Engagement Manager (EM) owns the end-to-end customer outcome: translating client problems into scalable Model ML workflows, running clean operating cadence, and driving adoption through clear governance and communication.

Job Requirements

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- 5+ years experience in private equity, investment banking, or tier 1 consultancies.
- Demonstrated ability to turn ambiguous client asks into scoped delivery plans and measurable outcomes.
- Strong technical fluency: can reason about workflows, data, and failure modes (you do not need to be an engineer, but you must be credible with one).
- Excellent operational hygiene: reliable tracking, documentation, and governance.
- Clear, proactive communicator who escalates early and closes loops.
- Comfortable operating autonomously in a fast-changing environment.
- Willingness to travel within the region as needed.

Job responsibilities

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- Product Quality (workflows + platform judgment):



Turn client problems into scalable, measurable workflows. Balance client needs with platform constraints. Build reusable playbooks, templates, and demo assets. Stay current on product direction and translate updates into field-ready examples.
- Organisation (systems + transparency): Maintain clean tracking across dashboards, hubs, and Notion pages. Keep usage, adoption, and health metrics accurate and up to date. Run a clear delivery plan (owners, dates, dependencies) and surface risks early.
- Communication (high-signal alignment): Prevent surprises. Send agendas before meetings, capture decisions, and publish action logs with owners and due dates. Communicate trade-offs and blockers early to both client and internal teams.
- Client Relationships (governance + ROI): Build trusted, data-driven relationships. Own trial conversion renewal motion in partnership with Growth. Drive adoption through builders, measure

📌 Engagement Manager (Madrid)
🏢 Model ML
📍 Madrid