AXA XL is an Equal Opportunity Employer.
Madrid, Spain
The successful candidate will work within the Marine Claims Department handling Marine claims, including Cargo, Freight Forwarders Liability, Logistics, Marine Liability and other specialty Marine lines, both local and under international programs.
The role holder will be responsible for the setup, investigation, evaluation, negotiation, and settlement of all assigned claims.
As a Marine Claims Specialist, he/she is expected to have strong claims management capabilities and technical expertise to handle complex marine losses involving cargo damage, theft, transportation incidents, supply chain disruptions, multimodal transport exposures, contractual liabilities, recoveries and subrogation opportunities. The successful candidate will be expected to manage claims with an international component and work effectively with brokers, insureds, surveyors, adjusters, lawyers and other external service providers.
The role requires proactive claims management,
technical analysis and information gathering to achieve timely and fair claim resolutions, while providing superior customer service and contributing to the profitability of the Marine portfolio.
Administrative support is also to be provided when necessary.
What you’ll be doing
Technical Claims Management
Responsible for conducting investigations and managing all assigned Marine claims from notification through settlement and closure.
Manage claims involving cargo loss or damage, transit risks, logistics liabilities, freight forwarding operations, warehousing exposures, marine liabilities and recoveries.
Monitor open claims and ensure prompt action plans are established and regularly reviewed. Ensure that customer service requirements are met and that fair, accurate and timely claims decisions are delivered.
Evaluate coverage, liability, quantum, reserve adequacy and recovery potential in accordance with policy terms, applicable regulations and internal clai
📌 Marine Claims Specialist (Madrid)
🏢 Axa Xl
📍 Madrid