Company Overview
ITW Automotive is a leading multinational automotive supplier. We have successfully implemented Salesforce-based CRM solutions across our Europe, North America and Asia divisions. As we continue to scale, our ambition is to evolve and redesign our CRM ecosystem into a truly global, harmonized platform that drives sales excellence, operational efficiency, and data-driven decision-making across all regions.
We are seeking a talented and motivated Salesforce CRM Analyst to join our team and play a critical role in both transforming and standardizing our CRM landscape globally, while supporting ongoing rollouts and continuous improvement initiatives.

Position Overview
The Salesforce CRM Analyst will be responsible for supporting the redesign, evolution, and general deployment of Salesforce solutions across all regions. This role goes beyond implementation and includes reimagining end-to-end CRM processes, driving standardization, and improving system adoption and performance globally.
You will work closely with the Global CRM Lead, regional analysts, business stakeholders,



and external partners to ensure that Salesforce capabilities align with global business objectives while allowing for necessary local flexibility.
The ideal candidate combines strong Salesforce expertise, business process acumen, and a transformation mindset, with the ability to translate business needs into scalable global solutions.

CRM Transformation & Integral Design
• Lead and contribute to the end-to-end redesign of CRM processes, focusing on harmonization, scalability, and automation.
• Define and maintain global CRM standards, governance, and best practices.
• Ensure alignment between regional needs and global template, avoiding over-customization.
• Drive continuous improvement and long-term CRM strategy and roadmap alignment.

Platform Leadership & Maintenance (Europe Scope)
• Manage day-to-day operations of the Salesforce platform for live divisions, ensuring performance, st

📌 CRM Analyst/Developer position (España)
🏢 ITW EU METAL FASTENERS
📍 España