Customer Relationship Management Manager (Marbella)

Customer Relationship Management Manager (Marbella)

19 ago
|
CAVËN
|
Marbella

19 ago

CAVËN

Marbella

CAVËN is a luxury automotive lifestyle brand that curates exclusive driving experiences, track days, private events, and automotive exhibitions, bringing together exceptional cars and a general community of enthusiasts through invitation-only experiences.

Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.
Key Responsibilities

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- Own and grow long-term relationships with clients, members, collectors, partners, and VIP guests, setting the standard for an exceptional customer experience across the business.

- Serve as the senior point of contact for high-profile clients, overseeing all enquiries, requests, and follow-up communication with discretion and precision.

- Lead the coordination of VIP hospitality and client experiences before, during, and after events, ensuring flawless service at every touchpoint.

- Drive business growth by identifying opportunities, nurturing key relationships, generating referrals, and converting prospects into long-term members, event participants, or clients.

- Partner strategically with the Events, Marketing,



and Business Development teams to strengthen client engagement, build lasting loyalty, and shape key partnerships.

Requirements

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- Highly professional, confident, and personable, with a natural ability to build trust and command relationships in high-profile international environments.

- 8+ years of experience in client relationship management, luxury hospitality, premium customer service, or business development, with a track record of managing senior-level relationships.

- Demonstrated ability to build, own, and grow long-term relationships with UHNW clients, partners, collectors, or members at the highest level.

- Fluent in English; additional languages are considered a strong advantage.

- Exceptional communication, interpersonal, and negotiation skills, with a high level of emotional intelligence, discretion, and authority. xqbhyrx

- Highly service-oriented, with meticulous attention to detail and a genuine passion for delivering world‑class client experiences.

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📌 Customer Relationship Management Manager (Marbella)
🏢 CAVËN
📍 Marbella

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