19 ago
|
CloudTalk
|
España
Integral SaaS Scale-up | Series B
Personalised 1:1 Coaching
Barcelona, Hybrid (4 days in-office)
CloudTalk is THE global AI-powered business calling platform , trusted by 30,000+ professionals at companies like Nokia , Revolut , Glovo , and Uber .
We’re building the world’s most capable AI business calling software available in 160+ countries — helping businesses have more and better calls every day. We're a ~200-person team that values growth , innovation , teamwork , customer focus , and human connection . We're in an era of rapid innovation — taking our top-tier communication infrastructure to the next level by integrating cutting-edge AI. Join us as we pioneer the future of business communication and drive toward $100M ARR.
Be part of one of Europe’s fastest-growing SaaS companies
From real-time call intelligence, automated summaries, and AI coaching to AI voice agents and AI receptionists that are transforming how our clients handle volume at scale
Our Account Managers are the business owners of their portfolio. This is not a reactive support role.
Run regular Executive Business Reviews that tie CloudTalk performance directly to your clients' KPIs. Define the leading indicators that matter, track them in HubSpot and your analytics stack, and intervene early — before issues become escalations.
Partner closely with Product, Support, and Customer Engineering to resolve issues, surface feedback, and influence the roadmap — while confidently representing CloudTalk's direction back to your accounts.
We're looking for experienced Account Managers or Customer Success Managers who've owned meaningful books of business in B2B SaaS — not just managed relationships, but driven commercial outcomes.
Hands-on experience in Account Management or Customer Success in B2B SaaS , with a demonstrable track record of hitting retention and expansion targets
Highly commercial mindset — you think like a revenue owner, not just a relationship manager
Data-driven : comfortable in Exc
📌 Manager-Account Manager (España)
🏢 CloudTalk
📍 España