Continuous Improvement Consultant - Leeds
Continuous Improvement Consultant
Location:Thorpe Park , Leeds,Hybrid working.

Join us as a Continuous Improvement Consultant You'll play a key role in driving meaningful change that improves outcomes for both our customers and our business. Working closely with Business Product Owners and a wide range of stakeholders across the UK business, you'll lead the delivery of continuous improvement initiatives that align with our strategic objectives and deliver measurable value. You'll be responsible for identifying opportunities to simplify processes, reduce waste and improve performance, while ensuring solutions are delivered to agreed time, cost and quality standards.
As the owner of our UK Process Architecture framework, you'll ensure processes are clearly documented, regularly maintained and supported by effective controls and governance. You'll lead the review of end-to-end processes across multiple teams, embedding clear ownership and strong hand-offs,



while using established methodologies such as Lean Six Sigma to deliver sustainable improvements. Just as importantly, you'll be an advocate for a culture of continuous improvement, building trusted relationships across teams including Customer Experience, Operations, Transformation, Analytics, Compliance, Learning & Development, Shared Services and our legal and recovery businesses, to secure engagement, gather insight and drive change that makes a real difference.
What we are looking for:
- Lean Six Sigma Green Belt qualified with proven experience delivering continuous improvement initiatives and measurable business outcomes.
- Strong process mapping and process architecture expertise, with experience documenting processes to BPMN2 standards using tools such as Blueworks Live, Visio or similar platforms.
- Excellent analytical skills , with the ability to interpret process and data insights, identify root causes, and recommend effective improvements and controls.
- Confid

📌 Continuous Improvement Consultant (Casco)
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