As a Junior Relationship Manager, you will support the management of client relationships throughout the employee and client lifecycle, from onboarding to offboarding. Working closely with the Relationship Manager and cross-functional teams, you will help ensure seamless service delivery, maintain positive client and worker relationships, and provide day-to-day administrative and operational support. This role reports to the Relationship Manager and offers an excellent opportunity to develop account management, client service, and workforce solutions experience.

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What You’ll Be Doing

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- Assisting the Relationship Manager with the day-to-day management of client accounts and workforce matters.
- Supporting the onboarding, implementation, and offboarding processes for clients and workers.
- Acting as a point of contact for client and worker queries,



escalating complex issues to the Relationship Manager where required.
- Coordinating with internal departments including Solution Experts, Legal, Operations, Payroll and Finance.
- Building and maintaining positive working relationships with clients and workers through regular communication and support.
- Providing administrative support including maintaining accurate client records, preparing documentation, and updating CRM systems.
- Uploading and maintaining accurate worker information and documentation on client health and safety, compliance, and workforce management platforms.
- Supporting client meetings, training sessions, and regular check-ins by preparing documentation, tracking actions, and following up on outstanding items.
- Monitoring client and worker requests to ensure service levels and response times are maintained.
- Assisting with the coordination of compliance requirements and ensuring required documentation is collected and mainta

📌 Junior Relationship Manager (Barcelona)
🏢 Workwell Global
📍 Barcelona