CE

Position ID: 80.072

Spanish Customer Operations Representative:
We are looking for a talented and highly motivated Spanish Customer Operations Representative to join a strong group, developing one of the world's leading online gaming brands.

The Spanish Customer Operations Representative provides customer assistance for the evoke brand by delivering excellent-quality service to our customers across our platform and communication channels.

What you will be doing:
- Ensuring first-time resolution for our customers, using all available tools and resources.
- Collaborating with other departments in resolving specific cases to deliver excellent service to our customers.
- Verifying specific documents from customers.
- Being part of training processes to ensure quality service and proper development.
- Analyzing your contacts to optimise your performance.
- Using a variety of different software and back-office tools.
- Being part of specific projects according to business needs and personal features with the management team.




- Embracing feedback as a source of development for your career.

Job Requierments

Who we are looking for:
A person with the following features:
- Responsibility, autonomy, and problem-solving.
- Teamwork spirit and a positive attitude.
- Good communication skills.
- Multitasking skills.
- Ability to work under pressure.
- Ease in adapting to change
- Good English level, both oral and written.

Desirable:
- Experience assisting customers.
- Experience in the online gambling industry.

What we offer:
Our roles offer more than just a job, you’ll become part of the evoke family We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:
- Financial: Competitive salary;
- Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up;
- Holiday entitleme

📌 Spanish Customer Operations Representative (Ceuta)
🏢 888Holdings
📍 Ceuta