Our people are our greatest strength. We are a integral team of colleagues who collaborate to move forward together and exceed our customers’ expectations.

As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers.

The position can be based in Uithoorn (NL), Barcelona (Spain) or Moncalieri (Italy).

Tasks:
What will you do?

Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations.
- Communicating with customers and colleagues across different countries.
- Processing and managing customer orders.
- Providing updates on order status, shipments, and deliveries.
- Working closely with Supply Chain, Logistics, Production, and Sales teams.
- Supporting quotation requests and customer enquiries.
- Maintaining accurate customer records and documentation.

Requirements:
What are we looking for?

We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems,



and learning new skills.

Experience
- Previous customer service, supply chain, or logistics experience is helpful but not essential.
- We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment.

Skills & Knowledge
- Experience with ERP systems is an advantage but not required - we will provide training.
- Strong communication skills in English and German (written and spoken) are essential.

What will help you succeed?
- A genuine passion for delivering excellent customer service.
- Strong communication and interpersonal skills.
- A positive, proactive attitude and willingness to learn.
- Good organizational skills and attention to detail.
- Ability to collaborate effectively with others while also managing tasks independently.
- Adaptability and a solution-focused mindset.
- A commitment to safety, quality, and doing the right

📌 Customer Service Representative with German (Barcelona)
🏢 Quaker Houghton
📍 Barcelona