About the role

We are looking for a friendly and reliable Customer Service Representative to join our team. In this role, you will assist customers by answering their questions, providing basic information, and helping resolve common issues. No extensive experience is required—we value a positive attitude and willingness to learn.

Responsibilities:
Provide accurate information about products and services.

Help customers with basic requests and simple issue resolution.

Escalate more complex cases to the appropriate team.

Keep customer records up to date.

Maintain a professional and friendly communication style.

Requirements:
Good written and verbal communication skills.

Customer-oriented attitude and willingness to help.





Ability to work independently and follow instructions.

English proficiency at an intermediate level or higher.

Nice to have

Previous customer service experience (preferred but not required).

Experience using CRM or help desk software.

What we offer

Training and onboarding.

Friendly and supportive team.

Versátil working hours (where applicable).

Opportunities for professional growth.

Competitive salary and benefits.

Sueldo: 650,00€-700,00€ a la semana

Ubicación del trabajo: Viajes periódicos

📌 Customer Service Representative (Valencia)
🏢 DECATHLON ESPAÑA
📍 Valencia