Position: NOC to SOC Transition Manager Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado. Location: Madrid, Spain (3 Days onsite a week). Duration: Permanent/ Freelance. Job Summary Seeking an experienced Transition Manager to lead the migration of Network Operations & Maintenance services to a Global Delivery Model. The role involves managing service transitions, knowledge transfer, international teams, client engagement, and governance activities while ensuring service continuity.



Mandatory Skills Network Operations & Maintenance environments Leading Managed Service Transitions Experience managing global/multicultural teams Experience with Telecom clients Knowledge of General Delivery & Offshore Operations KPI/SLA management and service governance Strong stakeholder, risk, and escalation management skills. xbhjioe Nice to Have Experience with NOC L1/L2 operations Operational transformation or service centre consolidation projects Large outsourcing contracts (>250 FTE) NOC to SOC transformation experience. Certifications ITIL Foundation / ITIL Managing Professional PMP or PRINCE2 Agile / Scrum Key Competencies Multicultural Leadership Executive Communication Client Negotiation Conflict & Escalation Management Analytical Thinking & Risk Management Results-Oriented Mindset

📌 NOC to SOC Transition Manager (Madrid)
🏢 Hays
📍 Madrid