18 ago
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Pikes Peak Post Acute
|
Pacs del Penedès
18 ago
Pikes Peak Post Acute
Pacs del Penedès
PACS is seeking an Incident Management Analyst to safeguard the end-user support experience across all IT support tiers.
Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante.
The role monitors live ticket flow, audits work against service standards, and conducts service recovery to keep issues from stalling.
Works to ensure CSAT and SLA/OLA performance across PACS' network.
Reporting to the Director of IT Support, the adecuado candidate xqbhyrx has ITSM/ITIL v4 knowledge, strong communication, and experience with ServiceNow and RingCentral ACE in a
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📌 Incident Management Analyst: Elevate IT Support Quality (Pacs del Penedès)
🏢 Pikes Peak Post Acute
📍 Pacs del Penedès