Summary
Hybrid position in Malaga or Valencia with clear weekday working hours. Requires fluent Dutch and strong English. Idóneo candidates have experience in account management, renewals, subscription-based services, retention or B2B communication, but full training is provided for motivated individuals. Relocation support is available for candidates moving from abroad, including flight reimbursement and documentation guidance. Benefits include medical insurance, structured coaching, strong career-progression opportunities and an inclusive international environment.
English Version
As a Dutch-speaking Renewal Specialist, you will manage ongoing client relationships and ensure timely renewals of services or solutions. You will communicate with businesses, address questions, clarify available options and provide guidance to achieve high customer satisfaction.
Summary
Hybrid position in Malaga or Valencia with clear weekday working hours. Requires fluent Dutch and strong English. Ideal candidates have experience in account management, renewals, subscription-based services,
retention or B2B communication, but full training is provided for motivated individuals. Relocation support is available for candidates moving from abroad, including flight reimbursement and documentation guidance. Benefits include medical insurance, structured coaching, strong career-progression opportunities and an inclusive international environment.
Dutch Version
Als Nederlandstalige Renewal Specialist beheer je zakelijke klantrelaties en zorg je ervoor dat contracten, diensten of digitale oplossingen tijdig worden verlengd. Je onderhoudt contact met bedrijven, legt voordelen uit, beantwoordt vragen en zorgt ervoor dat klanten tevreden blijven met hun serviceaanbod.
Je dagelijkse activiteiten omvatten opvolggesprekken, analyse van klantgegevens, het aanbieden van passende opties en het documenteren van beslissingen. Je ondersteunt klanten bij het nemen van geïnformeerde keuzes en bouwt vertrouwen