Sr. AI and Experience Orchestration Director

Genesys Madrid, Community of Madrid, Spain

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people worldwide who embrace empathy and cultivate collaboration to succeed. While offering great benefits and perks, our employees have independence to make a larger impact and take ownership of their work. Join the team and create the future of customer experience together.

Do you have a passion for creating amazing customer experiences using the latest AI‑powered software capabilities? As a Senior AI and Experience Orchestration Specialist focused on the Genesys native AI and Experience Orchestration portfolio, you will bring innovative solutions like Genesys Agentic AI to core

📌 Sr. Ai And Experience Orchestration Director (Madrid)
🏢 Genesys
📍 Madrid