Location: Vilassar de Mar, Barcelona

Work model: 100% on-site

Salary: €24,000–€30,000 gross per year, depending on experience and suitability for the role

Do you speak Danish or Norwegian and have experience in customer service, administration or incident coordination?

Your responsibilities

- Support Danish or Norwegian customers by phone, email and chat.
- Register and manage maintenance requests through a ticketing platform.
- Coordinate technicians and external service providers.
- Follow up on incidents until they are fully resolved.
- Manage maintenance requests for a portfolio of retail stores.
- Communicate with customers, suppliers and internal departments.
- Prioritise urgent requests and keep customers informed.

What we're looking for

- Native or C1 level of Danish or Norwegian.
- Good level of English or Spanish for internal communication.
- Previous experience in customer service, administration, coordination, back office or incident management.
- Strong organisational and communication skills.




- Confidence managing several requests and priorities simultaneously.
- Availability to work 100% on-site in Vilassar de Mar.
- Availability to participate in rotating on-call duties.
- Previous experience in facilities management or maintenance services is valued but not essential.

Conditions

- Permanent contract directly with the hiring company.
- Salary between €24,000 and €30,000 gross per year.
- The final salary will be determined according to relevant experience, autonomy and overall suitability for the position.
- Salary expectations will be discussed and aligned before the company interview.
- Additional bonus, subject to the company's bonus scheme.
- Working hours from 08:00 to 17:00 or from 09:00 to 18:00.
- Rotating on-call duties.
- Initial training and ongoing support.
- Expected start date: second week of August.

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📌 Danish or Norwegian Customer Service Coordinator (On-site) (Sallent)
🏢 ManpowerGroup
📍 Sallent