18 ago
|
Michael Page
|
Barcelona
18 ago
Michael Page
Barcelona
Michael Page is seeking a Senior Service Optimisation Analyst to join the General Technology Support function in Barcelona. You will drive service performance through ITSM, analytics, automation and continuous improvement, collaborating with service owners and technology teams across the organisation.
You will lead reviews, track improvements, and measure benefits while pushing for higher first-contact resolution and more self-service options to reduce ticket volumes and manual workload.
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📌 Global IT Service Optimisation Analyst (Barcelona)
🏢 Michael Page
📍 Barcelona