Barcelona | Onsite

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2 days per week | 12-month contract

We are looking for an experienced 2nd Line Support Engineer to support a client environment in Barcelona.

This is a long-term, part-time requirement. You must be available to work onsite in Barcelona for two days every week throughout the full 12-month contract.

The environment uses Cisco Meraki network infrastructure, so we need someone with a strong background in networking who can confidently diagnose and resolve both end-user support and connectivity issues.

Responsibilities will include

Providing onsite 1st and 2nd line technical support

Diagnosing and resolving hardware, software and connectivity issues

Troubleshooting within a Cisco Meraki network environment

Managing incidents through to resolution and escalating where required





Supporting users professionally within a client-facing environment

Maintaining clear records of incidents, resolutions and outstanding actions

We are looking for someone with:

At least three years’ experience in IT support and networking

Previous experience working at 2nd line level

Strong practical knowledge of network troubleshooting

Experience with Cisco Meraki infrastructure would be highly advantageous The ability to work independently within a customer environment

Residence in Barcelona or within a realistic commuting distance

Availability to work onsite two days per week for the full 12-month contract The specific working days and start date will be confirmed with suitable applicants. xugodme

Please apply with an up-to-date CV and details of your availability.

📌 2nd Line Engineering Resource (Barcelona)
🏢 beaumont
📍 Barcelona