Provide expert technical support to our channel partners and end users
Your primary tasks will be to support, train and develop our users and partners in the assignedd region. Technical support will be handled through either email, telephone or on site at our users' premises. Your role will include the following tasks:
- Providing technical support to channel partners;
Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.
- Providing robotic application support and consultations to channel partners and Dobot sales team;
- Developing/ Translating technical training curriculums and conducting technical training courses for channel partners and technical workshops for end users;
- Developingpartners and users' technical knowledge and competencies in Dobot robots and applications;
- Preparing/Translating technical documentation;
- Participating in customer visits;
- Participating in trade shows and seminars;
- Developingapplications for trade shows and seminars.
Qualifications:
- Bachelor degree or higher in Machatronics/ Engineering or other related subjects;
- Minimum 3 years' experience in robotics or automation industry;
- Experiencein designing and integrating robotic applications;
- Experiencein conducting seminars/ trainings;
- Excellent in troubleshooting and diagnosing issues;
- Excellent computer and interpersonal skills;
- Proficiency in a high-level programming language such as C++/Java/Python/Lua (a plus)
- Advanced-level Spanish and English skills. xhfqzwm
- Expect min. 50% travel activity.