We are looking for a Service Manager IT/OT La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto.
Madrid – Hybrid (3 days onsite)
At Capitole Consulting, we are supporting one of our clients operating in a complex enterprise technology environment with a strong focus on IT operations, service governance, and infrastructure transformation.
For this challenge, we are looking for a Service Manager IT/OT with experience in ITSM, ITIL, ServiceNow, Infrastructure Services, Cloud Environments and Vendor Management.
You will be responsible for governing and evolving critical IT and OT services, ensuring operational excellence, service quality and alignment with business objectives. This role combines service management, incident leadership, vendor governance and continuous improvement initiatives across a complex technology landscape.
Leading IT/OT service governance and lifecycle management.




Monitoring and improving SLAs, KPIs and operational performance.
Managing strategic technology vendors and service providers.
5+ years of experience in IT Service Management
Experience with ITIL processes and ServiceNow
Infrastructure management background
Cloud environments (Azure, OCI or similar)
Strong stakeholder management skills
Fluent in English
OT / Industrial environments experience
Project Management experience
1,200 per year for training.
Free private health insurance.
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The employee will adhere to Information Security policies. xiphteb They will have access to confidential information related to Capitole and the project and must comply with internal company and client policies, including NDA requirements.

📌 Service Manager It (Coslada)
🏢 Capitole
📍 Coslada