For an international project in Europe, we are looking for a Full remote ServiceNow Administrator / Developer with +2 years of ServiceNow experience and one of the following ServiceNow areas: ITSM, APM, CSDM, HRSD, GRC or any other area.

Lea el resumen de esta posibilidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.

Candidates need to be fluent in English.

Tasks and responsibilities

Build and support technical design, perform development, unit testing and production deployment for ServiceNow implementations;

Ensure that the solution is aligned with the agreed business process design, functional design and with ServiceNow best practices and architecture standards;

Clarify business requirements with customers (requestors) and implement required system configuration and development changes, as per the agreed-upon technical design;

Provide timely technical support for issues resolution including UAT (User Acceptance Testing) and Post Go-Live support, including data maintenance. Work with end users and other support teams and vendors if required;

Ensure that the required system documentation is completed and delivered prior to Go-Live;





Provide the necessary support required for preparation and delivery of end user training;

Coordinate application and platform upgrades;

Timely update assigned tasks, provide response and solution within team SLA (Service Level Agreement) and release schedule;

Profile

Bachelor or Master degree;

+2 years of related work experience as ServiceNow Administrator/ ServiceNow Developer;

Experience in IT service management, ITIL certification preferred (ITIL v3-v5 Certification);

Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc; xugodme

Demonstrated ability with ServiceNow incident, change, problem, request, CMDB and knowledge management applications;

Working and configuration knowledge of Workspaces;

Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes;

ServiceNow Certified System Administrator or ServiceNow Certified Application Developer;

Experience troubleshooting integration management, security, and application issues;

Experience on AI Skill configuration is an advantage;

Fluent in English;

📌 ServiceNow Administrator / Developer (Barcelona)
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📍 Barcelona