For an international project in Europe, we are looking for a Full remote ServiceNow Administrator / Developer with +2 years of ServiceNow experience and one of the following ServiceNow areas: ITSM, APM, CSDM, HRSD, GRC or any other area.

Candidates need to be fluent in English.

Tasks and responsibilities

Build and support technical design, perform development, unit testing and production deployment for ServiceNow implementations;

Ensure that the solution is aligned with the agreed business process design, functional design and with ServiceNow best practices and architecture standards;

Clarify business requirements with customers (requestors) and implement required system configuration and development changes, as per the agreed-upon technical design;

Provide timely technical support for issues resolution including UAT (User Acceptance Testing) and Post Go-Live support, including data maintenance. Work with end users and other support teams and vendors if required;

Ensure that the required system documentation is completed and delivered prior to Go-Live;

Provide the necessary support required for preparation and delivery of end user training;





Coordinate application and platform upgrades;

Timely update assigned tasks, provide response and solution within team SLA (Service Level Agreement) and release schedule;

Profile

Bachelor or Master degree;

+2 years of related work experience as ServiceNow Administrator/ ServiceNow Developer;

Experience in IT service management, ITIL certification preferred (ITIL v3-v5 Certification);

Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc;

Demonstrated ability with ServiceNow incident, change, problem, request, CMDB and knowledge management applications;

Working and configuration knowledge of Workspaces;

Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes;

ServiceNow Certified System Administrator or ServiceNow Certified Application Developer;

Experience troubleshooting integration management, security, and application issues;

Experience on AI Skill configuration is an advantage;

Fluent in English;

📌 ServiceNow Administrator / Developer (Barcelona)
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📍 Barcelona